American Diesel LLC EXPERT DIESEL REPAIR
Dear Valued Customer

Customer Policies

Please review the policies below.

Effective January 1, 2026 · Updated June 1, 2026

New Labor Rate $150.00 per hour Effective January 1, 2027

Notice to Our Valued Customers

Dear Valued Customer,

We would like to inform you that, effective January 1, 2027, our labor rate will increase to $150.00 per hour.

While we understand that any price increase can be inconvenient, this decision was not made lightly.

We sincerely appreciate your business and thank you for your continued trust and support. We look forward to serving you for many years to come.

Sincerely,American Diesel LLC

Late Fee Policy

Effective January 1, 2026 · Amended June 1, 2026

American Diesel will begin applying late fees to all invoices not paid within the agreed terms.

Net 15 / 30

Payment Due Date

Payment is due by the date listed on your invoice (Net 15 or Net 30).

5 days

Grace Period

A 5-day grace period will be honored beyond the due date.

3% / month

Late Fee

Invoices not paid by the end of the grace period will incur a 3% late fee, applied monthly until the invoice is paid in full.

Payment Options

Payments can be made via:

Billing Questions?

Contact our billing department for invoice or payment questions.

Road Call Policy

Truck Repair Services · Effective January 1, 2026

To ensure timely and efficient mobile service, American Diesel LLC is implementing the following Road Call Policy for all roadside truck repair services.

Road Call Fee

Regular shop hours
$150.00

Applies to all service calls made outside our shop within a 25-mile radius during regular shop hours.

Weekend Road Call Fee

Saturday & Sunday
$175.00

Applies to all service calls made outside our shop within a 25-mile radius on weekends.

Labor – 2 Hour Minimum

Billed in addition to the road call fee
  • During business hours$125.00/hr
  • Weekends or after 6:00 PM$150.00/hr

This Fee Includes

  • Technician travel time
  • Fuel costs
  • Service vehicle usage

Note: Service calls beyond a 50-mile radius will incur additional mileage charges.

Truck Storage, Payment & Abandonment Policy

Pennsylvania

1

Payment Due Upon Completion

  • All invoices are due in full immediately upon completion of services.
  • Customers will be notified when the vehicle is ready. Immediate pickup is required.
  • Bounced check fee: $50.00
2

Storage Fees

$50.00 per day
  • Vehicles not picked up within five (5) calendar days of notification will incur storage charges.
  • Storage begins on the sixth (6th) day after notification.
  • Storage rate: $50.00 per day.
  • Storage fees accrue daily and are added to the invoice.
  • All storage fees must be paid in full prior to vehicle release.
3

Deposits (Required Work)

For any job requiring a deposit:

  • Deposit is due at drop-off or within seven (7) days of authorization.
  • Failure to pay within this timeframe will result in a $50.00 per day storage fee.
  • Storage fees continue until deposit/payment is received.
4

No Release Without Full Payment

  • No vehicle will be released until all balances are paid in full, including:
    • Repair and service charges
    • Storage fees
    • Any additional applicable fees
5

Mechanic’s Lien & Abandoned Vehicles

In accordance with Pennsylvania law:

  • American Diesel reserves the right to enforce a mechanic’s lien for unpaid repairs, storage, and related charges.
  • Vehicles left unpaid or unclaimed may be deemed abandoned. American Diesel may pursue recovery through lien enforcement, title processing, and/or sale of the vehicle in compliance with Pennsylvania law.
  • Customers are responsible for all costs associated with collection and legal processing.
6

Customer Responsibility

Customers are responsible for:

  • Providing accurate and current contact information
  • Responding promptly to notification
  • Arranging immediate payment and pickup

Failure to do so does not waive storage fees or charges.

Contacts

Questions about these policies? We're happy to help.